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KICKIT365 | Call/Text: 415-944-9548 | San Francisco/Bay Area
FAQ
Here, we’ve compiled answers to the most common queries about our us. Discover more about KICKIT365’s exciting offerings, membership details, exclusive content, and much more. If you have a question that’s not covered here, feel free to reach out to our support team for assistance.
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Are there any refunds/credits/exchanges?Once payment has been received by the league, there are no refunds/credits/exchanges for any reason. Staffing and field reservations have already been reserved prior to the start of the league games. Refunds are not issued in the event of non-participation in league games.
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Are games played in the rain?Yes, all games are ON rain or shine. Almost all our fields are turf, so the fields will not be shut down due to rain. If the conditions worsen while playing, the referee and/or field manager will cancel the game only if there is lightning or thunder in the area. Assume all games are on and have fun playing in the rain!
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What is the forfeit fee?A forfeit fee of $200 is assessed if a team does not contact league management within 48 hours of the start of a league game. Forfeit fee payment is due prior to the next league game. See league rules for further details.
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I live in San Francisco, Marin, San Mateo and / or Alameda County, can I still play?Yes, you can play! There are no restrictions on where you live to play in San Francisco.
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What are the KICKIT365 League rules?Click here to review all the KICKIT365 league rules and player code of conduct.
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What are the new FIFA rules and how do they apply to KICKIT365 games?FIFA updated/changed some new laws starting in June, 2019. Please click here to view a slideshow to review how the new laws will be applied at KICKIT365 games.
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How long is the game?Regular league games are 50 minutes with two - 25 minute halves. Playoff games are shortened to two - 20 min halves and advance to 3 PKs if a game ends in a tie
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Is slide tackling allowed?No, in all our leagues (men's, women's and coed) there is no sliding allowed. Even if it is just you alone with the soccer ball. This is for your safety and the safety of the other players. Any person that slides will be issued a yellow card and the team must play short for 2 min. The only person allowed to slide is the goalkeeper with the design goalkeeper box.
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Can a guest player wear another teammate's jersey?No, this is not allowed per league rules. If a guest player is found wearing another roster player’s jersey, the roster player will be suspended for at least 1 game. All guest players must check in with the front table and will be given a pinnie to wear while playing.
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How are team fees paid?Once a team captain registers a team, the team captain goes back to their dashboard, and invites each player to join the roster. The system will send a notification to each player and each roster player will pay their team fee directly on the registration site. If the full team payment is not completed within 5 days of the start of the session, - the remaining balance is invoiced to the team captain and payment is due prior to the start of the first game of the session.
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How many players can I add to my roster?The minimum is 12 players per team, the maximum is up to 15 players.
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Where can I find the team schedule and standings?Team standings and schedules can be found on your dashboard at Kickit365.leagueapps.com or through the free app called “Leagueapps Play”
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Do I need soccer cleats in order to play?Almost all of our outdoor leagues are currently played on synthetic turf. You are welcome to wear soccer style turf cleats or regular soccer cleats with plastic studs. No football, baseball, softball or cleats with metal studs are allowed.
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Do I need soccer shin guards in order to play in the league?Yes, in all our leagues it is required that you wear shin guards fully covered by socks. This is for your safety and the safety of the other players. The use of shin guards will be enforced by referees. Cardboard or rolled socks are not an acceptable shin guard.
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Do I have to wear a KICKIT365 jersey?Yes, all players must wear a matching KICKIT365 team jersey with a number on the back in order to play.
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Can I choose my jersey number and color?Not at this time - all color assignments and jersey number assignments are based on what we previously have in stock.
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I lost my KICKIT365 jersey, what should I do?You will need to purchase a replacement Kickit365 jersey. Please contact info@kickit365 for a replacement.
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How many women do I need for a coed team?The minimum number of women on a coed team is two players on the field at all times, there can always be more women on the field as needed. The league recommends you have at least 3-4 women on your roster for coed teams. **Exception is the over-30 coed league - only 1 woman is needed on the field while playing**
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I am an individual, I do not have a team, how can I join the league?Welcome to San Francisco! You can get involved by signing up as an individual and we’ll place you with a team.
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Can I try a team and see if I like it?All of our teams follow our sportsmanship policies and will welcome new players. Once you are assigned a team, that is the team you will play with the remainder of the session. We do not offer a “trial” period.
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I have a team. How do I register my team?In order to register a full team, you must have a minimum of 12 players (maximum 15 players) and have a list of their email addresses. To register a full team, you will register as a team captain. After you complete your team captain registration, you will then go to your dashboard and personally invite each team member. You will need to enter your teammates' email addresses from your dashboard. Each player on your roster will be sent a notification to join the team and be able to pay their portion of the team fee and register for your designated team. Team captains do not need to pay the entire team fee upfront themselves. The team fee is divided among the number of players you choose to be on the roster.
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When is the team roster due?The team roster should be entered at the time of team captain registration. If you need to add a few additional players (beyond 12 players) then players 13 through 15, must be submitted at least one week prior to the start of the session.
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When are guest players allowed?Guest players are allowed under certain circumstances. Roster players have first priority in playing time, so please do not invite a guest if you have enough roster players already attending. All guest players must fill out a guest player link and pay a guest fee each time they play in a game. They must also stop by the front table to check in prior to playing. No guest players are allowed for Week #8 of the session (or playoffs in the women's league that begins on Week #7). Always contact your team captain and ask them first if there is room for a guest to play.
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Can my friends and I play on the same team?Yes, “small group” registration is allowed on our registration system. You will be placed on the same team with your friends. Small group is 3-4 players that want to stick together on the same team.
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Will pick-up be returning?Occasionally we will be able to offer group scrimmages depending on field space availability. This is a mixed group (coed) game with a referee. Players will rotate taking turns playing goalkeeper.
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I’m a team captain and requested 12 players on my team. Now it looks like I have 14 players interested, what do I do?If you already requested 12 players on your roster when you started your registration, the team fee has been divided among 12 players. You can “technically” still invite more players (up to 15) but when players 13-15 register, they will actually be registering for “free” because the team fee has already been taken care of by the first 12 players. It’s up to you as team captain if you want to collect money from the players that “registered for free” and redistribute the funds among your teammates. Once you choose the number of players at the beginning of your team captain registration, it can not be edited - so choose carefully.
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I’m a team captain and requested 14 players on my team. Now it looks like I have 12 players interested, what do I do?If you already requested 14 players, the team fee was divided among 14 registration spots. If you only have 12 players registered, then the week before the session starts, you (as team captain) will be responsible for paying the missing 2 registration spots. You will be sent an invoice through leagueapps and must pay the remaining team balance before the first game of the session. If the team balance remains outstanding (past week #2) the score of the next game will be recorded as a forfeit.
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I am a team captain and invited a player to my roster, but now I can no longer see the invitation in my “pending invitations”. Why did their invitation disappear?If a player opens up the link (but does not pay their registration fee at the same time), the link is deleted in the system for security reasons. You will need to re-invite the player. Please remind players when you send out the initial invitations to also pay at the same time they open the invitation.
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How long is each session?Each session is 8 weeks long. Week #8 is typically playoffs for the top 4 teams in each division.
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Why was a late fee charged?Each player invited to join your team must register (at the latest) 1 week prior to the start of the session. If they do not complete their registration, 1 week prior to the start of the league, a late fee will be added onto their registration fee.
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